Service and Support
Omni Technologies Alliance prides itself in exceptional local service. Trusted to support the critical communications systems of many leading names – both locally and nationally – for many years, service personnel are available 24 hours a day and respond to critical communications failures in 2 hours or less. Local technicians will respond to your needs from our offices in Bradenton and Naples.
A variety of plans are available to help meet your service and support needs. While many of our clients opt for service and support on an as-needed basis, Customer Care packages are a great way to maintain your system cost-effectively and worry-free.
Our basic Customer Care plan includes access to Helpdesk support (via phone or internet) during normal business hours, remote diagnostics, software upgrades, and an annual evaluation of your carrier services to ensure you are getting the best performance and value. Plans to add advanced part replacement and guaranteed service response, as well as remote database adds and changes and on-site technical support, are also available.
A variety of professional services are offered to keep you on the cutting edge. Whether it is a consultation on a customization or integration for your existing system or scheduled training sessions to keep all of your staff current, Omni Technologies Alliance has professionals to help.
No matter the size of your business, we are your expert in communication technology.
Don't Be Shy
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible