VIDEO. PHONE. MESSAGING. BACKUP & RECOVER. BRINGING IT ALL TOGETHER.
A full suite of cloud services ranging from integrated phone system, video conferencing, messaging, and contact center to backup & disaster recovery.
PROVIDING THE ULTIMATE
WORK STYLE FLEXIBILTY
UNIVERGE BLUE® CONNECT is an easy-to-use cloud-based communications platform that helps easily manage team communications and collaboration. One simple cloud app delivers a seamless, unified experience while reducing complexity and costs.
- Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.
- Allow your teams to work when they want and in the context they want (over any channel or device) to drive the specific outcomes you want.
With one-click video meetings, stay connected no matter where you are in the world. Go from sharing ideas to delivering work, all in one place.
- Start a video meeting right from a messaging thread.
- Share your screen so everyone’s on the same page.
- Manage the conversation flow with in-meeting chat.
CONNECT DESKTOP APP
UNIVERGE BLUE® Desktop App brings essential collaboration tools together, making teamwork easier than ever.
- See who is available, send team chats and text messages, place and receive calls, share screens, start video calls, and manage files.
- All from ONE application. Available as a downloadable app for PC or Mac®.
- Integrate tightly with leading business applications with UNIVERGE BLUE EXTEND to streamline workflows and maximize employee efficiency.
CONNECT MOBILE APP
Do business anywhere you go with the UNIVERGE BLUE® Mobile App. It allows you to connect to team members, customers, and vendors easier than ever before.
- Reach with a single business identity for HD VoIP calling and SMS.
- Route calls with advanced call controls, like call flip, switch, transfer, and park.
- Seamlessly make and receive calls via Wi‑Fi or cellular data without ever dropping a call.
Improve team collaboration, streamline workflows, and increase decision making speed with UNIVERGE BLUE® SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.
- Real-time backup of all files, mobile photos, and videos from any device.
- View the most current version of files and co-edit documents in real time from any device.
- Integrates with Windows file server, Exchange® Email, Active Directory, Outlook®, Office®, and Office 365®.
A highly customizable cloud-based contact center solution
- Improves the handling and oversight of communications through a range of agent and supervisor contact center services.
- Highly flexible solution including easy deployment for remote / home workers.
- Scalable from the smallest call-centric teams to large omni-channel environments.
- Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
- Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND.
Data protection in the cloud, on-premises, and anywhere in between. UNIVERGE BLUE® BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage, and software-defined networking technology.
- Choice of dynamic delivery models, ranging from fully managed backup service and cloud storage by NEC to self-managed with NEC providing the on-prem and/or off-prem cloud storage
- Secure and optimized backup and disaster recovery architecture built on NEC’s own award winning storage infrastructure, including deduplication, compression, and data verification
- Centralized control and protection of company data which offers total control of all corporate backup data ranging from bare metal virtualized servers, to applications, databases files, and endpoints
- Service and Support with a fully staffed Network Operations Center (NOC) to manage and support entire backup process as well as restoration assistance delivered 7x24x365